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Terms & Conditions

 

20-Year Warranty – Residential Garages & Home Interiors

Epoxy Garage provides a 20-year warranty to the original homeowner under the following terms:

  • Peeling or delamination from the concrete substrate is covered for as long as the original customer owns the home, up to 20 years.

  • Hot tyre lifting or peeling is covered for 20 years.

This warranty is non-transferable and applies only to the original customer and property at the time of installation by Epoxy Garage.

Repairs made under warranty do not extend the original warranty period.
This warranty does not cover staining or discolouration.

It is the customer’s responsibility to promptly remove solvent-based contaminants, including:

  • Oil, fuel, brake/transmission/radiator fluids

  • Silicone-based tyre shine

  • Tar, road grime, diesel, and similar substances

These contaminants can damage the floor's clear coat. For high-use vehicle areas, consider using rubber mats or carpet tiles. Also, avoid silicone-based tyre sprays, which often cause overspray and sling. Instead, use a tyre gel applied with a foam applicator for better control and a low-sheen finish.

 

10-Year Warranty – Exterior Surfaces

Epoxy Garage provides a 10-year warranty for exterior flake-coated surfaces such as driveways and patios. This covers:

  • Peeling or delamination of coating materials from the concrete for a period of 10 years from the date of installation.

This warranty is non-transferable and applies only to the original property owner at the time of contracting.

Care guidelines and exclusions are the same as for interior surfaces (see above).

 

5-Year Warranty – Commercial & Industrial Projects

Epoxy Garage provides a 5-year warranty to the original purchaser for commercial or industrial properties, covering:

  • Peeling or delamination from the concrete substrate

  • Hot tyre lifting and peeling

This warranty is non-transferable and applies for 5 years from the installation date by Epoxy Garage.

Care responsibilities and exclusions mirror those of residential projects.

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Exclusions & Limitations of Warranty

This Limited Warranty does not apply to, and Epoxy Garage is not responsible for:

  • Normal wear and tear

  • Damage caused by:

    • DIY or unauthorised repairs

    • Improper maintenance, misuse, neglect, or abuse

    • Substrate issues such as cracks, movement, or defective concrete

    • Extreme temperatures

    • Hydrostatic pressure or moisture transmission

    • Industrial fluids (e.g. battery acid, brake fluid)

    • Accidents or natural disasters

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Deposit Policy

A 50% deposit is required for all residential and commercial jobs.
This must be paid at least 7 days prior to the scheduled installation date to confirm your booking.

 

Exclusive Remedy & Limitation of Liability

The remedies outlined above are the sole and exclusive remedies available to the customer, whether under contract, statute, warranty, tort, or any other legal theory.

A warranty claim is only valid once full payment for the floor installation has been received and the transaction is complete.

 

Disclaimer

THIS LIMITED WARRANTY IS THE ONLY WARRANTY OFFERED BY EPOXY GARAGE.
All other warranties—express or implied—are expressly disclaimed, including any implied warranties of merchantability or fitness for a particular purpose.

Epoxy Garage’s liability shall not exceed the cost of repair or replacement of the defective floor component.
We are not liable for any special, indirect, or consequential damages, including but not limited to:

  • Personal injury

  • Property damage

  • Loss of income or business

  • Loss of use of the property

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